Terms & Conditions

1. Acceptance of Terms

By signing up for an account, accessing, or utilizing the Wapix platform, APIs (including https://api.wapix.sbs), and dashboard services, you agree to be bound by these Terms & Conditions. If you are entering into these terms on behalf of an entity, you warrant that you possess the legal authority to bind such entity.

2. Description of Service

Wapix provides developer-first RESTful HTTP application programming interfaces (APIs) enabling authorized users to send WhatsApp One-Time Password (OTP) verifications, single transactional chat alerts, and rate-limited bulk marketing broadcasts via client WhatsApp sessions paired via QR code.

3. API Keys & Account Responsibility

You are strictly responsible for maintaining the confidentiality of your API keys and login credentials. Any request authenticated via your secret API key (api_key) will be deemed authorized by you, and your wallet balance will be debited accordingly. Wapix recommends storing keys in secure server-side environment variables and rotating compromised keys immediately from the developer console.

4. Acceptable Use & Anti-Spam Policy

You expressly agree not to utilize Wapix for:

• Sending unsolicited commercial spam or harassing messages to recipients who have not explicitly opted in.
• Phishing, fraudulent impersonation, malware distribution, or illegal activities under applicable cyber laws.
• Bypassing WhatsApp community guidelines or automated throttling mechanisms.

Wapix implements an automatic 2-second throttle on bulk dispatches to prevent network congestion and protect number reputation. We reserve the right to immediately suspend accounts violating these policies without prior notice.

5. Prepaid Billing & Pricing

Wapix operates on a prepaid credits model. Charges are assessed on a per-request basis: ₹0.25 per successful OTP, ₹0.45 per single message, and ₹0.50 per bulk recipient. In the event of a message dispatch failure caused by gateway unavailability or invalid recipient formatting, the debited fee is automatically credited back to your wallet.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Wapix and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from WhatsApp session disconnections, mobile device connectivity loss, third-party network outages, or carrier filtering.

7. Contact & Questions

For legal inquiries or questions regarding these Terms, please reach out via our Contact Page or email us directly at support@wapix.sbs.